Source: Employee Benefit Adviser
Author: Elizabeth Galentine
Lead Paragraph: Looking for a way to promote his latest venture, a website where consumers can select an agent at the same time they buy their policy online, Alan Katz decided to start his own blog both as a hobby and in hopes that linking to it would increase the search engine optimization of the insurance website.
Brief Commentary: I was interviewed for this article earlier in the year, but I didn't find out it was published until a few days ago, via a Google alert set up on my name. Ah, the power of digital technology...
The article provides good information on how social media can be used in a BtoB context, particularly by service providers like benefits brokers and consultants. In fact, the nature of the relationships with clients can make those applications far more powerful from a long-term perspective than how the technologies can be leveraged in a BtoC context.